Tuesday, January 06, 2009

ebay 空盒子骗局或者信用卡退款问题

很有意思的回复:

all paypal have done is to protect themselfs against a chargeback regardless of the facts

And provide buyers with such protection that they don't feel the only avenue they have open to them, to resolve any dispute, is the police and the courts. If, as a seller, you are unable to accept that buyers are entitled to such protection, perhaps you aren't equipped to sell here.

卖家应该承受风险(仲裁错误)
。。

credit card charge back#
Online and Electronic Payment Solutions - electronic-payments.co.uk
A charge-back , or cancellation of puchase, is when a customer demands a refund from their credit-card company. The rights of the consumer are quite ...
www.electronic-payments.co.uk/charge_backs.jsp - 23k - Cached - Similar pages -
#
Credit Card Chargeback.... - The Consumer Forums
5 posts - Last post: 7 Sep 2006
I bought an item of eBay for £44 which when it arrived turned out to be fake. I countacted the seller but suprise-suprise, no responce.
www.consumeractiongroup.co.uk/forum/general/28515-credit-card-chargeback.html - 68k - Cached - Similar pages -

Empty Box Scam
jack-of-heart5 (0 ) View Listings | Report 22-12-08 08:25 GMT
Watch out for the "Empty/Sardine Box" scam.
Paypal won't get involved.

Paypal state:
As stated in our User Agreement, the claims process only applies to the delivery of goods.
It does not apply to complaints about the attributes or quality of goods received. Therefore, we are unable to reverse this transaction or issue a refund.

Scam works as follows:

1) Buyer pays for an item, and Seller posts an empty box (or tin of sardines) - Signed For/Recorded Delivery.
Seller has proof of delivery.
Buyer is shafted.

2) Buyer pays for goods, Seller sends goods. Gods are delivered OK.
Buyer asks for refund, and sends EMPTY BOX ( or Tin of Sardines) back to Buyer (Signed For/Recorded Delivery). Buyer has proof of return delivery.
Seller is shafted.



It's a license for dishonest fraudulent traders to run riot.

请容许我对您刚才所将的做个总结,如果有遗漏或者错误地方,请随时更正或补充


never sold anything related to bikes before. The pictures are all ripped from web sites (watermarks!). The seller also specifies sea shipping (35-45 days). All up there are just too many things wrong with these auctions that I strongly believe they are fake - hacked account or something. I hope it is ok to list the seller here: gaogan73
search.ebay.com.au/_W0QQ...Zgaogan73QQhtZ-1

How should these be reported to ebay? Please help to stop people being scammed.

anchor
posted 2006-Oct-29, 11am AEST
User #85512 5790 posts
|g00nster|
Whirlpool Forums Addict


send a email to abuse@ebay.com

wow great engrish on the item lists, lol

coean shipping policy:
we will ship item by sea shipping.
if you bid on item successfully,you will receive item in 35-45 days.

Returns: Money Back Guarantee
We will always refund your shipments within 30 days (minus S&H) if the item has not been opened. Please contact Customer Service for return authorization so we can process your return.?

i wonder how that works out? ship a empty box or no name bike and not give a refund cos the shipping took too long?

anchor
posted 2006-Oct-29, 11am AEST
edited 2006-Oct-29, 11am AEST
User #84493 557 posts
TarynK
Whirlpool Enthusiast


thescambaiter.com/forum has forums especially for ebay scam killers. In this situation I would suggest you PM the mod over there for those forums and let them know, they can take a look at them and they are very experienced at spotting these scams so they'll know right away if it is or not, and they'll also know who to contact at Ebay to sort it.. if ebay scam killing is something you want to take up that's the home for you :)

That's the quick answer, the long answer -

pages.ebay.com/securityc...Name=home:f:f:US

Report Another Problem would be the option.

anchor
posted 2006-Oct-29, 11am AEST
User #59205 422 posts
BSOD
Forum Regular


Thanks for the suggestions. I have done the "Report Another Problem" thing. Are you a member at thescambaiter? If so, can you please PM the mod - I don't have time right now to join etc.

anchor
posted 2006-Oct-29, 11am AEST
User #26986 21211 posts
manfred
Senior Moderator


I think the easiest way is just to click the "Report this item" link at the bottom of any active listing you are concerned about. That way it has the item number so all you need is to select the reason and send (or sometimes give an explanation if it's more complicated).

anchor
posted 2006-Oct-29, 11am AEST
User #59205 422 posts
BSOD
Forum Regular


I think I need to just give up on this - the whole scheme / scam is just too prolific!

If you search "trademark (bike, bicycle)" on ebay worldwide you get 91 hits for similar items from numerous sellers. Some sellers are new or have little feedback (waj0506, tingtingting168, osfehwh) while another like the first one has a heap of "antique" type stuff and even feedback for a bike frame (kaihuabazhima - identical text and spelling mistakes to gaogan73). Pictures nearly always have the freebike.net watermark on them. Clearly people are prepared to bid on these auctions and they could even be legit, but they seem completely dodgy to me and there are too many of them to do anything about it.

anchor
posted 2006-Oct-29, 12pm AEST
User #59205 422 posts
BSOD
Forum Regular


Someone is trying to target these scammers - love the engrish on their negative feedback:

feedback.ebay.com.au/ws/...t.bid.dont.email

"you are miscellaneous to hand over the kind"

And, from two different sellers (!): "You are the son of the tortoise, your mother is the man's find."

Now that's harsh!

anchor
posted 2006-Oct-29, 12pm AEST
edited 2006-Oct-29, 12pm AEST
User #84493 557 posts
TarynK
Whirlpool Enthusiast


BSOD writes...

I think I need to just give up on this - the whole scheme / scam is just too prolific!

One person can do a lot of damage, even with only a little bit of spare time. ;) Especially when you know what you're doing like those ebay scamkiller guys do. It's not an area I am a specialist in - I'm more of an audio baiter. Yelling at scammers ia a lot of fun, especially when they're paying to call you!

anchor
posted 2006-Oct-29, 1pm AEST
User #130650 1757 posts
Tony Montana.
Whirlpool Enthusiast


Hehe I love the refund policy.

"we will always refund if item has not been opened"

anchor
posted 2006-Oct-29, 1pm AEST
edited 2006-Oct-29, 1pm AEST
User #131313 185 posts
swineherder
In the penalty box


At the bottom of the listing is a link "report this item"

>> Fraudulent Listings
>> You suspect fraudulent
>> Continue

anchor
posted 2006-Oct-29, 1pm AEST
User #59205 422 posts
BSOD
Forum Regular


I have reported some of these items, but there are just so many that it is impossible to even find them all. If it is happening in bikes, I have no doubt that there are other areas of the market too (electronics, cameras etc) where fake vendors just appear or trade fairly for a while before submitting all the fake listings. With ebay getting so big now, there are lots of gullible new users looking for a bargain who are going to get burned by this sort of thing.

anchor
posted 2006-Oct-29, 5pm AEST
User #59205 422 posts
BSOD
Forum Regular


I ended up getting the seller who was listing in ebay.com.au taken down. My "friends" all won auctions, and after the sale the seller emailed saying that paypal was not possible any more. Finally something blatantly illegal, and ebay took action.

Sadly, you get one of these scammers nuked and another one pops up. New target is "gadjet66" - looks like a hacked account but maybe just a more complicated scam (user located in France but shipping from Hong Kong, not that there is likely to be any shipping!). User has 12 feedback and all of a sudden is buying lots of items from Ebay China to get their rating up. Once rating is over 10, the "selling starts". This one doesn't even mention payment metho

我收到了一位卖家朋友Linda的这封电子邮件:

“我刚刚挂断了与Paypal的电话。 我的一个客户投拆我卖给他的多款产品的一款在运输途中被损坏了。 我向他要货物损坏的图片,他没有提供给我。 我甚至向paypal索要过货物损坏的图片,但也没有要到。

我曾付款给一个人让他把我的eBay产品包装好并寄出。 他保证会完成工作并且说如果产品有损坏,只要我提供货物损坏的照片,他就会赔偿我。客户已逐级提交“货不对版”的投拆至Paypal,而Paypal系统自动发送了“除运费外全额退款”的最终回执给客户。当我问及Paypal客服为什么我们会直接跳到退款这一环节时,她告诉我说他们的规定变了,从现在开始,所有“货不对版”的投拆将会按照我这个案例的处理方法来处理。

他们不再进行调查,也不再进一步处理此事,而只是批准任何投拆者都得到全额退款。唯一可不需退款的条件就是卖家必须支付运费将产品寄回,来向paypal提供证据。不用买任何保险,哪怕卖家发现人家寄回一个空箱子或者一箱重量差不多的石头。 这个新规定着实让某些买家欣喜万分。你知道这些吗,知道了以后又怎么想呢?”

我并不知道这些。我查阅了Paypal网站,在“货不对版”项下看到处理环节处仍然写着“Paypal已调查并解决了投拆”。 除非是他们现在略去了调查环节。如果这是真的,我想这太不公平了。而且你刚刚应该已经和一位员工谈到过这种做法是错误的。希望我们发表的评论能使此事更加明晰。且由此看来,新的规定似乎会给卖家带来众多问题。

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